Shipping policy

Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic shipping

FREE Express post on all Australian shipping addresses on purchase of Duski Lights. Shipping charges applicable on all other branded products. 

International shipping

Shipping charges for your order will be calculated and displayed at checkout for shipping addresses outside of Australia. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. My Night Light is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at info@mynightlight.com.au with your name and order number, and we will look into it for you.